FAQS

(*pertains specifically to full-time faculty)

1. How do I mail (and have the division pay for) professional mail? Your division will have a number code that you simply write and circle as a substitute for a stamp on a letter or package.  The campus postal service takes care of the rest. 

2. How do I request a classroom or laboratory that is used for course instruction for a one time or infrequent event? Go Centrenet and choose EventCentre Reservations from the Centrenet LaunchPad https://centrenet.centre.edu/ICS/ .

3. How do I request software for my office computer? Faculty who would like to request the purchase of software for their instructional or research needs should make their requests to their division chair during the normal budget request process, typically done in the early Spring.  Division chairs may also have available some discretionary funds to purchase software during the academic year. If the software is for course use, call the CTL at x5288 or ITS at x5575 to see if Centre already owns the software.

4. *Who are the “people to know” when it comes to travel, reimbursement, supplies, and funding? Travel expenses to professional meetings are processed via a form on the Academic Affairs website.  To process most of the other issues, start with the division chair, who will give you guidance.

5. How do I set up my voicemail account and who can explain all the features? Access the ‘message’ feature of your phone and input your code.  Then press 3, followed by 1, followed by 3.  You will be asked to make a new recording.  Continue following the instructions given to finalize the recording.  Need help?  Call the official phone mastermind Allen Levi by dialing x5542.

6. How do I acquire supplies needed for class/teaching and/or for my office? Most such supplies will already be available in a stash controlled by your building administrative assistant.  Just chat with an office neighbor if you are having trouble finding stuff.  For odd items, you might visit the secretary and ask her if she can help you acquire what you need.

7. How can counselors at the College be a resource to me when dealing with a troubled student? If you ever sense that a student is depressed or is grappling with difficult life issues, please feel free to notify the associate dean, who will work with the student life office to make sure the student is okay.  You should also feel free to call directly in Student Life, or Ann Goodwin at the Wellness Center. 

8. How do I get class materials duplicated? Your division has a four-digit copy code that you punch into the copier.  If you have a large number of copies, you should use Centre Document Services, located in the post office building across from the Jones Visual Arts Center (JVAC).  They will be able to run a large number of copies for you at less expense, and they will have the copies delivered to your office.  Beware: color copies are expensive, and your division chair may make you wash dishes if you run up the tab too much.

9. How do I put a book on reserve for my class? It’s easy – go to the circulation desk at the library and speak with Crystal Ellis (day), Sarah Kuchar (evening), or Erin Jones (weekend).  Please allow at least one business day before the material is needed in class.

10. Can I serve alcohol to or allow alcohol consumption by students at official college events? Official College policy (as written in the Faculty Handbook) states not to do so, even if they are 21 or older (and it is illegal to serve them alcohol if they are under 21).  You could become responsible for their behavior after they consume alcohol you provided.  There is simply too much risk involved.  The college counsel agrees that it is wise advice not to serve beer, wine, spirits, or any other alcohol to students, and adds: You should discourage students (even those of legal age) from drinking alcohol in the course of an official college trip and remind the students that all the rules in the Student Handbook apply, and that they will be accountable for their behavior.  Use your good judgment when assessing such situations. 

11. What is a reasonable amount of reading and other out-of-classroom work that I can expect from my students? Talk to your colleagues.  A general expectation for fall and spring term courses is for students to spend 2-3 hours out of class for every hour in class; this time includes studying, reading, and working on projects.  When you estimate the time, it takes for a student to do an assignment, don’t use how long it took you – it will often take some of them four to five times as long.  Do remember that the typical load for students is 12-15 credit hours (with labs, fine arts studios, and other 1-hour courses sometimes creating an even higher load).  That usually means they are taking 4-5 courses.

12. How can I deal with excessive absenteeism in my classroom? Can I prevent this behavior?  Be sure to include an attendance policy in your syllabus and announce it on the first day of class.  The policy often includes the maximum number of absences for any reason above which a student cannot pass the course.  When absences become a pattern, notify Director of Academic Support Mary Gulley immediately – email her, and she will treat it as an academic alert, working to get the student re-engaged. 

13. If I am ill, or if an emergency arises, how do I cancel my classes? (What is the official procedure?)  Call or email your division chair or the building secretary (who should then notify the division chair) – someone will post a sign on the room door.  If you can get a colleague to step in for you, arrange it and let your division chair know. 

14. If my assigned final exam time is inconvenient, may I move the exam time to another slot?   The faculty (as a governing group) is insistent that your exam occur when scheduled.  Come speak with the associate dean if you feel unable to process the exam as expected.

15. What sort of extra-curricular and/or social activities am I expected to attend? You are expected to attend the Opening Faculty and Staff Conference, the New Faculty Orientations (if you are a tenure- track faculty member), Opening Convocation, the faculty meetings, Baccalaureate (excuses are granted by the dean based on religious reasons), and Commencement.  The Admission Office has many events (such as “Junior Day”) for prospective students – it is important to participate in some of these events. There are many events and activities that occur on our campus.  You certainly are not expected to attend them all but attending campus events is a good way to learn about the College. If you are unsure about your level of participation, talk to your division chair or program chair – there are lots of ways to get involved.

16. What are some quick ideas for meeting other faculty members? Eat lunches in Cowan – the Nichols Dining Room is for use by faculty and staff unless it is reserved by another group.  Attend a sporting event and sit with other faculty members; invite colleagues over after work; stop by the faculty-staff lounge in your building (many have refreshment areas and are natural meeting places as they are hubs for collecting mail); stick your head into a neighbor’s office and ask for thoughts on a teaching idea or an assignment you are considering; ask a colleague to review and give advice on a test you are about to give out.  It takes a commitment to engage yourself.  Meeting faculty members outside your own program will give you a broad understanding and appreciation of how the faculty thinks about various issues. Ours is a very collegial faculty! 

17. Do faculty members play on intramural teams? How can I find out more?  You bet! There are softball teams, soccer teams, and basketball teams every year, just to name a few. You will see signups for intramural teams that are distributed on the email list-serve.  You can always start an intramural team – ask around.  Additionally, some staff and faculty will often pick a routine time to meet in Sutcliffe to play basketball.  There are kickball groups and other fun activities that take place during the year.

18. *Although I will not be assigned committee work during my first year, can I volunteer to serve on a committee if I have a special interest in that particular group (e.g. academic program committees such as environmental studies)? Or is it recommended that I refrain from committee work during my first year?  Usually, it is recommended that you use your first year to become adjusted to the College and to become more familiar with and give input to your academic program.  That is why you aren’t assigned to committees during that year. But there are often areas of interest that have committees formed during the year. You may wish to find out how to give your input on such matters, and your division chair can let you know if anything is currently available.  You may also wish to talk with the dean about your interests. 

19. *What will my annual reviewers and the Committee on Tenure and Reappointment be looking for during my first year at Centre? During your first year, strive to work cooperatively and with good input as you serve your academic program.  Initiate activity in the area of scholarly and professional work: think about forming an agenda for that work that might flow along in a long-term plan and begin to delve into some areas of scholarly interest.  The reviews will ask how your courses have gone (as judged by your student teaching evaluations and the class visits).  What research plans have you sketched out for yourself?  What are your plans for achieving these goals? It may seem overwhelming at the start, but the College has confidence in your abilities, and others around you are there for advice and guidance if you desire.

QUICK FACTS

• CentreTerm lasts 23 days, including weekends.

• The Writing Center is in the basement of Crounse Hall and provides students with consultations at all stages of the writing process.

• Requests for faculty travel that is being paid for by the college must be submitted to and approved by the Academic Dean before a trip is taken. Travel request forms are available from the Academic Affairs website.

• Reimbursement requests must be given to the building secretary in time to be entered by noon Wednesday in order for a check to be issued on Friday. Receipts should be included with the request.

Mark your calendars for August 16 (for HR, payroll, and benefits session) and August 19-23 for New Faculty Orientation. More detailed information will come to you later in the summer from Nisha Gupta, Director of the Center for Teaching and Learning, nisha.gupta@centre.edu or 859-238- 6294. 

Faculty Retreat

Later this summer, you will receive information concerning this year’s faculty retreat that will be scheduled for August 22.  All new faculty are encouraged to attend the retreat. 

Point of Contact and Office Location

Your division chair and/or administrative assistant will assist you in locating and securing keys to your office. If you can’t reach them upon your arrival, you can also contact the Academic Affairs Office for assistance. The division chairs and their contact information is as follows:

Division I (Humanities):  Mary Daniels | (859) 238-5265 | mary.daniels@centre.edu
Division II (Social Science):  Lee Jefferson | (859) 238-5260 | lee.jefferson@centre.edu
Division III (Science and Mathematics) | January Haile | (859) 238-5880 | january.haile@centre.edu  

Building Administrative Assistants

The building administrative assistants will provide information about offices, photocopies, mail, phones, and other details as you get settled.

Crounse Hall:  Shayne Jarman, Administrative Assistant (Division I and II) | (859) 238-5231 | shayne.jarman@centre.edu
Grant Hall:  Erika Sengstack, Performing Arts Coordinator (Division I) | (859) 238-5424 | erika.sengstack@centre.edu
Olin Hall & Young Hall:  Nancy Harrison, Administrative Assistant (Division III) | 859-238-5314 | nancy.harrison@centre.edu

Office Supplies

Most office supplies that you need for your teaching and office will be available from your building administrative assistant. For odd items, talk with your building administrative assistant and ask if she may be able to help you acquire what you need.  

Work Orders

Your building administrative assistant can enter facilities work orders on your behalf.  Examples of supported requests include table set-ups for hosted events, office cleaning, moving furniture/boxes, pest control, temperature control, etc. 

You can view the 2024-2025 academic calendar on the Registrars Office page located on Centrenet, https://centrenet.centre.edu/ICS/Academic/Registrars_Office/Calendar.jnz. All full-time faculty members are expected to attend the Opening Faculty and Staff Conference, Opening Convocation, and Commencement. Faculty are expected to process in their regalia for Opening Convocation and Commencement. 

If you have not already purchased your academic regalia, the College will pay the rental fee for academic regalia for your first event, typically Opening Convocation. You will be responsible for purchasing or renting your regalia for subsequent events (such as Commencement.) The order form for academic regalia can be found at the following link, Academic Regalia Form. Please complete and return the form to Anastasia Knight, Bookstore Manager, by July 10 at bookstore@centre.edu. If you already have regalia and do not need to rent, please contact Anastasia anyway so that she will know all the new faculty have what they need for the Opening Convocation in August. 

Our Strategic Marketing and Communications Office will formally announce your appointment in the fall.  If you need a new headshot, please submit your request using the following link, https://www.centre.edu/photo-video-request. 

Academic Affairs

• Alex McAllister, Associate Dean of the College | H.W. Stodghill, Jr. and Adele H. Stodghill Professor of Mathematics

  • Reasons to contact:  academic dishonesty, classroom issues, final exams, excessive student absences.

• Mary Gulley, Director of Student Academic Support and Assistant Dean | Assistant Professor of Psychology

  • Reasons to contact:  advising, students of concern

• Brian Cusato, Director of Centre Learning Commons and Assistant Dean | Professor of Psychology and Behavioral Neuroscience

  • Reasons to contact:  academic or classroom accommodations, tutoring and help sessions

• Brooke Stone, Executive Administrative Assistant

  • Reasons to contact:  moving expense reimbursements, scheduling appointments with the Dean

• Megan Mazurek, Senior Administrative Assistant

  • Reasons to contact:  reimbursement for professional travel, CentreTerm field trips

• Katherine Andrews, Director of Research

  • Reasons to contact:  external support for teaching and research initiatives

Center for Teaching and Learning (CTL)

• Nisha Gupta, Director | Assistant Professor of Education

  • Reasons to contact:  schedule formative class observations and individual consultations on teaching and learning matters, including course design and assessment, enhancing student engagement, and initiating Scholarship of Teaching and Learning projects

• Matt Downen, Assistant Director of the CTL

  • Reasons to contact:  schedule classroom observations and individual consultations on teaching and learning matters, including funding opportunities, course design and assessment, incorporating research into classes

• Lisa Curlis, Office Manager

  • Reasons to contact:  questions regarding after-hours classroom reservations and primary contact for the CTL

Department of Public Safety (DPS)

• Kevin Milby, Director of Public Safety

  • Reasons to contact:  parking, after-hours room/lab access for students (rooms not listed on EventCentre)

Information Technology Services (ITS)

• Steve Burdine, User Support and Helpdesk Manager

  • Reasons to contact:  office technology/software

Library Services

• Crystal Ellis, Assistant Director | Head of User & Access Services

  • Reasons to contact:  library course reserves (electronic, print, or A/V)

• Fernando Gonzalez, Reference, Instruction and Outreach Librarian | Library Liaison for Division I

  • Reasons to contact:  student research projects; help in developing course, or subject specific, course resource guides; questions regarding faculty book budget and collection development for Division I

• Karoline Manny, Reference, Instruction and Assessment Librarian | Library Liaison for Division II

  • Reasons to contact:  student research projects; help in developing course, or subject specific, course resource guides; questions regarding faculty book budget and collection development for Division II

• Jazmine Wilson, Reference, Instruction and Electronic Resources Librarian | Library Liaison for Division III

  • Reasons to contact:  student research projects; help in developing course, or subject specific, course resource guides; questions regarding faculty book budget and collection development for Division III; access to all eBooks, streaming films, and DVDs

Office of Diversity, Inclusion, and Equity

• Anthony Jones, Vice President for Diversity, Equity, and Inclusion

  • Reasons to contact:  diversity and inclusion initiatives

Office of the Registrar

• Jacob Johnson, Registrar

  • Reasons to contact:  questions regarding degree audits, applications for diplomas and degrees, certification of graduates, dean’s list and other academic honors, grade statistics, course catalog and schedule database management

Student Life Office (SLO)

• Anita Bertram, Executive Administrative Assistant to the Vice President and Dean of Student Life

  • Reasons to contact:  Centre ID cards; primary contact for the SLO

New faculty members can request a directory listing by contacting Strategic Marketing and Communications.  If you have a bio and photograph that you like, you can submit both here: Web Support Request.

If you need a new headshot, you can submit that request here: Photo/Video Request.

View other bios in the Faculty and Staff Directory or on your program page.

There are faculty and staff parking areas in various places around campus. As Fall term begins, you’ll receive an email directing you to an online process for applying for a parking sticker. The Department of Public Safety will not ticket or tow your car if you don’t have a sticker until well after the application process is over. So, do not worry about not having a sticker during your arrival this summer! The parking sticker is free; there is no charge to park at Centre. Kevin Milby leads the public safety group, and they are always ready to answer your questions or help.   

Email

Stephanie Franklin, Executive Administrative Assistant in Human Resources and Administrative Services will send you an e-mail with your new email account information, college ID number, and login and password for access to your computer. Stephanie will be in touch later with instructions on how to complete your Faculty Handbook acknowledgement and some online modules that will need to be completed as a new hire of the College. Stephanie can be contacted at 859-238-5464 or stephanie.franklin@centre.edu. 

Mail and Mailbox

Mail will be delivered to your faculty mailbox, located in your office building. Your building administrative assistant can provide you with your division’s numerical code which you can simply write on your outgoing mail in lieu of a stamp. The campus postal service will take care of the rest.  

Telephone

Each faculty office has a telephone with voicemail and long-distance capabilities; instructions for setting up your new voicemail can be found here: Voicemail Instructions. It is very helpful if the phone mail message that an outside caller hears includes the faculty member’s name. 

Additional documentation on how to use the features of your office telephone can be found by clicking the following link: Office Phone Guide.

Eduroam

Eduroam provides free, encrypted wireless access to the internet at Centre College and participating institutions around the world.  When you use Eduroam on our campus, you’ll be connected to our network with full access to all campus resources, and if you travel to a member institution, you’ll automatically be able to connect to their Eduroam enabled WIFI.  We know this may not be a priority in the current environment, but if you are traveling in the future, especially abroad, this could be a big advantage.  Currently there are around 1000 instituions in the US and thousands more aboard that support Eduroam.  Please see this page for more info on Eduroam and how to connect your devices, including a worldwide Eduroam locator map and mobile device app.  If your device was registered on campus last year you can switch to using Eduroam by following the directions linked below.

Eduroam Wireless Access

Reminder – CentrePublicWIFI is only for visitors and has limited bandwidth and access to campus services.  It provides a simple way for visitors to have quick access to the internet while on campus.

For devices with which you do not want to use Eduroam or can’t use Eduroam (Ereaders/steaming media devices, etc.)

You should use your https://mydevices.centre.edu portal before you get to campus to register your devices.  When you get to campus, join your devices to the “centre” wireless network name and you’ll have access to campus resources and the internet.  If you get to campus before registering your devices, you can use your smart phone on your carrier’s data network to access https://mydevices.centre.edu and register your devices.

To register your laptop/iPhone/Android Phone/Roku/Smart TV/Alexa/Apple TV, etc. please see the Knowledge Base URL below and click on “Network” on the righthand side or refer to the video how-to located on our Centre College ITS YouTube channel at the following link.   https://youtu.be/BZ7VJq0oeX0

ITS Knowledge base

If you have problems making the change, contact the ITS Helpdesk and they will be happy to help!

There are convenience multi-functional machines in most of the classroom buildings which are designed to be used for small copy jobs, print jobs and faxing. A program copy number is required to use this equipment. Building administrative assistants are available for assistance with the multi-functional machines and help in obtaining your program code. 

In addition, there are copying and print services available at Centre Document Services (CDS) adjacent to the campus post office. These services may be used for any size job, but we encourage you to use it for all large copy or print jobs so that the convenience equipment is available to your colleagues for small jobs. You will also be charged less per copy at CDS. You will need to know the program budget account number to charge your jobs, which you may obtain from your program chair, division chair, or building administrative assistant. You may do personal jobs at CDS as well. 

Please contact the employees at Centre Document Services (x6999 or 5472 or cds@centre.edu) for more complete information including security procedures for printing tests and other sensitive information. 

Once you have access to email, you can have your ID card made.  New faculty ID cards are issued through the Student Life Office (located on the second floor of the Campus Center, Monday – Friday, 8:30am – 4:30pm).  A Centre ID card is  necessary for eating meals on campus, use at the library, etc. 

To give you a quick introduction to the area, Centre College faculty members were surveyed about their favorite places for lunch, drinks, entertainment, and volunteering in the area.

Favorite lunch spots in Danville:

• Bluegrass Pizza and Pub

• Bricks & Brews/Voo-Doo Eats

• Cowan in the Campus Center

• Danielle’s Drive Away Cafe

• Dry Stack

• The Hub

• M&M Café in the Bowlarama

• Melton’s Deli (2 locations)

• La Hacienda (located in the Mexican grocery store on 2nd Street)

• Pasture

• Southern Plate Catering

• Subway

Favorite spots in Danville to have a drink on a Friday afternoon:

• Bluegrass Pizza and Pub

• Guadalajara (2 locations)

• Gypsy Run Brewery

• The Hub

• Las Margaritas

• Los Rodeos

• Mi Pueblo (2 locations)

• Morley’s Backyard

Favorite dinner places in Danville and the surrounding area.

Danville

• Asuka

• Bluegrass Pizza and Pub

• Buffalo Wings & Rings

• Cattleman’s

• Cheddar’s

• Copper & Oak

• Cracker Barrel

• Guadalajara (2 locations)

• La Cosa Nostra Ristorante Italiano

• Las Margaritas

• Los Rodeos

• Mi Pueblo (2 locations)

• O’Charley’s

• Summer Hokkaido

Harrodsburg

• Beaumont Inn (main dining room)

• Old Owl Tavern at Beaumont Inn (comfort food in a tavern atmosphere)

• Shaker Village at Pleasant Hill

• Wah Mei

Midway

• Heirloom

• Holly Hill Inn

• The Goose & Gander

• Wallace Station Deli and Bakery

Lexington

• Azur

• Bella Notte

• Chuy’s

• Clamatos Mariscos (Mexican seafood)

• Dudley’s on Short

• Giuseppe’s

• Honeywood

• Jean Farris Winery and Bistro

• Le Deauville

• Mai Thai

• Malone’s

• Masala’s

• Merrick Inn

• Panera Bread

• PF Chang China Buffet

• Pho BC Vietnamese

• Planet Thai

• Ramsey’s Diners

• Saul Good

Favorite weekend place within two hours’ driving distance of Danville:

• Cumberland Falls State Park (You might get to see the Moonbow, if you are lucky. Then only other place that has one is in Africa.)

• Lake Cumberland

• Land of the Lakes in western Kentucky

• Cincinnati (Museum of Art, Kenwood Mall, downtown area)

• Any of the Kentucky state parks

• Red River Gorge and Natural Bridge

• Louisville (zoo, Speed Museum, shopping at St. Matthews Mall; check out Bardstown Road, Actors Theater, Churchill Downs, all the museums on East Main Street, 21 C Hotel and Proof on Main restaurant, Fourth Street Live, Glassworks and Flame Run, Riverbats game, Waterfront Park, tons of great restaurants…)

• Pine Mountain State Resort Park, Pineville, KY

• Torrent Falls (climbing and rappelling in Red River Gorge)

• Bardstown and Bernheim National Forest

Favorite hiking or walking place in the area:

• Cumberland Falls

• Raven Run in Jessamine County

• Shakertown in Mercer County

• Millennium Park in Danville

• Central KY Wildlife Refuge in Forkland

• Natural Bridge State Park

• Main Street, Danville

• Salato Center near Frankfort

• Mammoth Cave National Park

• Green Acres subdivision

• Red River Gorge

The best way(s) to become part of the Danville and Boyle County community:

• Children’s activities (if a parent)

• Churches

• Library activities

• Volunteer or serve on a non-profit board

• Volunteer in the schools

• Attend Centre functions

• Join town groups (cultural, like the Community Arts Center or Boyle Public Library), social (book clubs, eating clubs), civic (Rotary, Lyons, CASA) religious (wide range of churches with all kinds of agendas)

• Family-oriented activities like soccer, church, scouts

• Gallery Hops

• Make friends with Centre faculty

• Coaching Little League sports

• Playing in musical groups

• Join a hobby club (quilting group, book club, biking group, running club)

• Join one of Centre’s choirs

• Run or bike with a group (Check with Danville Bike and Footwear shop for info.)

• Volunteer through United Way

• Join a political campaign

Recommendations for childcare options

• Calvary Child Care Center – “No place is perfect, but I honestly feel that our kids are genuinely loved by the workers there. That’s really all you can ask for.”

• Centre students

• Mother’s Morning Out

• Montessori Preschool (ages 3-6) and School (elementary-junior high), http://danvillemontessorischool.org/index.html

Places for pampering

• Back to Basics Chiropractic (has massage)

• Pauline’s Massage

• Danville Massage Centre

• Ephraim McDowell Wellness Center

• Royal Treatment Salon & Spa (Lancaster)

• Life in Balance Fitness and Wellness

At your convenience, go to Centrenet and look over the Faculty Handbook, located in the Centrenet Bookshelf on the right side of the web page.  This handbook details the College’s policies with respect to faculty activities and governance. Portions of the Handbook will be reviewed in the New Faculty Orientation session. 

Course Reserves

For information on library course reserves (electronic, print, or A/V), please contact Crystal Ellis, Assistant Director and Head of User and Access Services, in the Grace Doherty Library (x5278 or crystal.ellis@centre.edu).

Audio/Video Equipment Checkout

Audio/video equipment is available from the Grace Doherty Library and can be reserved using Equipment Centre.  Equipment available for checkout includes digital photo cameras, digital video cameras, digital voice recorders, laptops and mobile devices, projection screens, projectors, tripods, USB headsets and webcams. 

Housing

You may contact the following for information on rental property and homes for purchase: Stephanie Franklin, Executive Administrative Assistant/Human Resources, for rental or for sale property in the Danville area.

Area real estate agencies: http://www.yellowpages.com/danville-ky/real-estate-agents 

Moving Expenses

Guidelines regarding appropriate requests for moving expenses reimbursement can be found here: Moving Expenses Reimbursement Guidelines. Please submit the completed Moving Reimbursement Form along with receipts to the Office of Academic Affairs, the Moving Reimbursement Form can be found Moving Expense Reimbursement Form. Moving expense reimbursements are paid with your monthly payroll since this is considered income. Although you may send receipts upon your arrival, the earliest your reimbursement will be processed is on your first paycheck in August, and if your receipts are received after the 20th of the month, your reimbursement will be on the next month’s payroll date. 

This will be covered during New Faculty Orientation on August 16. Please contact Meredith Bruner, Associate Director of Human Resources, via phone at 859-238-5466 or via email at meredith.bruner@centre.edu if you have any questions before orientation.

During this session you will need to provide two original forms of identification (driver’s license, social security card, passport, birth certificate, etc.) in order to complete a federal I-9 form. A list of acceptable documents to establish both identity and employment authorization can be found here.

The goal of the Information Technology Services (ITS) Department is to optimize students, faculty, and staff’s access to Centre College’s suite of IT technologies and help them to use that technology to make their daily work more efficient and productive in campus life, work, research and scholarship. ITS works closely with the Registrar’s Office, CTL, faculty and other staff offices, to provide and support a wide range of administrative and academic systems for the Centre community. The easiest way to reach us with questions, problems and requests for service is to call the Helpdesk at x5575 or email helpdesk@centre.edu. You can also submit your Helpdesk support requests online at http://helpdesk.centre.edu or visit us in Higgins Hall.

Helpdesk

If you have questions, or are experiencing problems with your office, lab, or classroom computer, please contact the Technology Support Helpdesk (859-238-5575; helpdesk@centre.edu). The Helpdesk can also assist you with connecting mobile devices to the wireless network and accessing college licensed software.  ITS also provides a knowledge base of frequently asked questions and instructions.  To access it, visit https://helpdesk.centre.edu and click the link to view the Online Knowledge Base. 

Office Computer

A computer setup will be provided for you. As soon as possible, please contact the ITS Helpdesk to discuss your computer needs. 

Microsoft OneDrive

Centre provides you with 5TB of storage space in OneDrive.  OneDrive can be accessed from any computer, on or off campus, that has an internet connection.  ITS recommends that you use the cloud-based storage of OneDrive as your primary storage and document sharing option.  You can access OneDrive files by clicking the Office365 button located on the launch pad on the Centrenet home page. 

For assistance using Moodle, contact Kristi Jenkins at kristi.jenkins@centre.edu or 859-238-5573. 

You will receive information from the Norton Center staff on events scheduled for the 2024-2025 season. That information will include details on special ticket pricing for Centre employees; a savings of up to 50%.  

Use EventCentre to electronically reserve a room, https://eventcentre.bookedscheduler.com/Web/schedule.php.  Each resource schedule is managed by a different person on the Centre Campus, please refer to the list below if you have questions regarding a specific resource reservation. 

• Admissions Fleet Reservations – TBA (x5355)

• Athletic Facilities, Indoor and Outdoor – Nate Cash (x8734)

• Campus Center Advertising, Campus Center Rooms, Chowan, Combs Center Warehouse, Old Carnegie – Davidson Lounge, Outdoor Event Spaces, and Residence Hall Common Areas – Student Life Office (x5741) 

• Crounse Hall, Grant Hall – 4th fl., Jones Visual Arts Center, Olin Hall, and Young Hall – Lisa Curlis (x5288)

• Grace Doherty Library – Crystal Ellis (x5277), Sarah Kuchar (x5278), or Kandi Stanforth (x5272)

• Grant Hall Rooms 113, 114, 501, 502, 504, and Black Box Theatre – Erika Sengstack (x5424)

• Guest Accommodations, Norton Center Boardroom, and Old Centre – TBA (x5220)

• Norton Center for the Arts – Jessica Durham (x5423)

• Old Carnegie, Evans-Lively Room – Stephanie Franklin (x5464)

• Vahlkamp Theater (Crounse Hall) – Todd Sheene (x5290)

The services of student employees are available to members of the faculty. The intent of the program is to provide meaningful work experiences and job skills for students who need financial assistance to obtain their education.  

Requests for such services should be made in February using forms provided by the finance office as part of the budget request process. Budget managers will distribute these forms to Faculty. A job description is required, specifying the skills needed by the student for the assignment. Requests must include an estimate of the number of hours per week for which the student’s services will be utilized. Each spring, returning student employees are given the opportunity to contract with a supervisor for employment for the upcoming academic year. If a student maintains eligibility for federal work study assistance, these contracts will be honored. Requests for student employees not covered by this program will be honored only after our federal obligations are fulfilled and if funds are available. 

Student Research Assistants can be hired to work with a professor on a research project during the summer.  The nature of the collaboration may vary according to the discipline but is designed for the student to make a creative contribution to the discipline.  Proposals for summer grant work are solicited in February by the Faculty Development Committee.    

Textbooks are ordered through the Centre Bookstore; Anastasia Knight at 238-1516 or at bookstore@centre.edu is the contact person.  You should have already ordered your textbooks for the 2024 fall term.  In the future, the bookstore will send out a request (November for CentreTerm and spring terms; April for fall term) by email for you to order your textbooks – it helps students to be able to sell back used purchased textbooks if you reply promptly to the bookstore’s request. 

The bookstore is on Main Street.  If you haven’t been there yet, you’ll want to stop in – there is a delightful coffee shop adjacent to it called The Hub, and you can check by browsing inside the bookstore to make sure textbooks for your courses are available. 

• Welcome and Instructions for CentreNet

• Accessing CentreNet

• Advising resources

• How to print out and locate your class list

• Technology Equipment Reservations

Centre is an institutional member of the National Center for Faculty Development and Diversity, and you can access your membership with your Centre email at this link: https://www.facultydiversity.org/join.

The NCFDD is an online resource dedicated to supporting faculty in making successful transitions at every stage of their academic careers.  Some of the resources Centre faculty have tapped include:  short online courses, written resources, short and long-term writing accountability groups.

Pedagogical assistance falls under the purview of the Center for Teaching and Learning, which is located on the 3rd floor of Crounse Hall and is headed by Director Nisha Gupta (x6294). The CTL staff: Assistant Director, Matt Downen (x6295), and Office Manager, Lisa Curlis (x5288), are ready to help you develop effective teaching and learning practices. We are available to meet with you one-on-one about course design or assignments, observe your classes, provide assistance with educational technology glitches, connect you with a community partner, lend pedagogical films and books from our resource collection, and lend a host of technology equipment to use for class.

Support for community-based learning (CBL) is located within the CTL. CBL is a pedagogical approach that intentionally links what is being taught in the classroom to the surrounding communities. CBL is grounded in the belief that all communities have educational assets and resources that can enhance learning experiences for students. Many faculty members have found CBL to be a great way to encourage deep learning, contribute to community development, and 4 enhance student engagement. For more on the CBL experience, visit the following link, CTL Experiential Learning, or contact Nisha Gupta, CTL Director.

Office 365/One Drive

• Microsoft Office 365/OneDrive – click the Microsoft Tab

• Office 365 and One Drive Frequently Asked Questions

• Installing Office 365 for Faculty/Staff

• Sharing a file/folder in One Drive/Office 365

• Syncing to share drive-OneDrive settings-Freeing up space

Moodle

• Moodle at Centre

• Moodle Knowledgebase

Other Technologies

• Classroom Technology Tips

• Panopto – video storage system

• Google Apps at Centre – click the Google Apps tab

• Zoom – videoconferencing platform